Orion are one the UK’s leading secure printing companies that provide e-codes and e-vouchers. Our e-voucher clients include leading loyalty scheme providers, high street retailers, banks and global e-commerce retailers who trust us to generate, store and distribute e-codes on their behalf.
What are Online Vouchers, e-Vouchers and e-Codes?
An e-Voucher is an electronic voucher which is usually delivered to the customer by e-mail or SMS and can be printed and redeemed in store, or redeemed online using a PIN code. E-vouchers are a popular choice as they are delivered in real-time and can be redeemed instantly in many cases.
How do our Online Vouchers, e-Vouchers & e-Codes work?
E-codes and e-vouchers can be generated in multiple formats, and can be aligned to an existing physical product or as a stand-alone campaign. Dispatch is from secure email servers and codes can be included within a personalized email, link to external URLs, including batches of codes to multiple recipients.
Our e-Code and e-Voucher solutions plug in neatly to your existing ecommerce platform, allowing the customer to choose an alternative to a traditional gift card or voucher. Your corporate clients can choose to receive bulk codes securely via encrypted email or straight to their SFTP. If an e-voucher is preferred you will receive unique URLs, each containing a pdf which your recipient can print out and spend. Alternatively Orion will take the strain – simply send us the data and we’ll deliver.
We work closely with your processing partner or internal processing system, via portal access or API, which enables real-time delivery of live products – that can then be spent instore or online instantly.
Can I customise my e-Vouchers?
The system is designed for maximum flexibility and can host multiple themes, backgrounds and designs. Enhance and update your offering for each season, occasion or event to complement your year-round range. The consumer can then personalise the e-gift even further by adding their own message, photograph or even video taken from their device’s camera, plus the e-voucher responds to the device it’s being downloaded to and resizes itself automatically.
Each product is designed with your brand guidelines in mind and in an agreed format, ensuring that redemption is smooth and problem-free as the layout will easily be recognised by your staff.
If you would like a bespoke website from which your customers can purchase your digital product Orion will happily design, build, host and transact a one-stop shop for your gift card and e-voucher requirements. This can either be stand alone or can link to and from your main website.
How secure will my Online Vouchers, e-Codes and e-Vouchers be?
All e-codes are held securely, dispatched either real-time at point of choosing or sent at a predetermined time for maximum impact.
We track each e-code we deliver on your behalf, providing Management Information for successful deliveries, soft and hard bounces and even when the recipient has downloaded their reward.
With regular security testing and off-site Disaster Recovery, you are assured that your e-codes remain protected at all times, safe in the knowledge that they are also being tracked through OSCA II – Orion’s Stock Control & Analysis system.