From creation to hosting, transacting to fulfilling, our white-label solution plugs neatly into your existing ecommerce platform, with the customer journey and your brand’s integrity at the forefront of our thought process.
Our secure white-label website offering can facilitate online orders from businesses and consumers, each choosing their preferred product – paper gift voucher or plastic gift card, plus real-time digital delivery via SMS or email.
Working with your brand guidelines, the transition from your own ecommerce solution to Orion’s white-label solution is seamless, making the customer journey easy and on brand.
What’s included in a transactional website?
Our transactional websites can cover online top-ups, balance checking, card-holder registration and nominated delivery dates as well as offering a personalisation option. If you choose to offer your gift cards as part of your overall online offering then that’s not a problem either – simply link with us to generate an order via a drop-ship route and your customer will only have to go through the checkout process once.
If you decide to partner with one of your suppliers and / or customers to offer their staff a preferential rate when purchasing your product, we can provide you with a voluntary benefit solution. Solutions of this type can help you by offering unique membership numbers and individual logins to ensure only the right people receive the discount.
Merchandise, personalised greetings cards and gift boxes will ensure that you can offer your customers a one-stop shop for gifting, all without requiring extra resource on your part.
How does it work?
Once your customer has placed their order online you’ll be happy to know it’s in the safe hands of our fulfilment team at our custom-built secure distribution facility in the Midlands. Each order is checked at several points during the dispatch process, each time by a different team member and reconciliation is straight forward as all orders are processed through OSCA II – Orion’s Stock Control Analysis system – with a suite of existing or bespoke reports at your disposal.
We work with a pre-approved roster of couriers but will happily add your preferred partner and we can also incorporate your own transactional Merchant ID should you wish.
Linking to your external processing partner or internal processing system is all part of the service – just tell us who it is and leave us to connect with them.
Device-responsive and with Google Analytics available, Orion keeps you and your customers at the forefront of technology.